EiroWork

Water & wastewater · field operations

The record forms on site, not on Friday

Eiro Work is the phone app for crews who maintain buried networks. Hours, evidence and sign-off are captured where the work happens — so the week is already written down before anyone opens a spreadsheet.

For utilities, contractors and maintenance providers in the UK.

The problem

Most field records are written down after the fact

Hours get remembered on Friday. Photos sit in a camera roll or a WhatsApp thread. The paperwork proving a job was done properly is filed somewhere, by someone. Three questions worth answering about your own operation.

How many hours a week do supervisors spend chasing timesheets?

Chasing, correcting and re-keying produces nothing, and nobody bills for it — which is exactly why it stays invisible.

If a regulator asked for the evidence from a job last March, how long would it take?

The answer is either minutes, or a search through phones, inboxes and filing. That gap is what an audit actually tests.

When a timesheet is disputed, what settles it?

Without a record of where and when the work happened, disputes resolve on memory — usually in whichever direction is easiest.

One job, end to end

Four states, and no admin in any of them

These are the work-order states the product actually uses. Each captures what it needs at the moment it is true, and hands the next one something it can rely on.

Assigned

The job reaches the crew before they leave

Today's work arrives on the phone with the site, access notes and priority attached. No depot whiteboard, no phone call to find out what changed overnight.

  • Site location and access detail
  • Priority and target date
  • Any history on the asset
In progress

Evidence attaches to the job, not a camera roll

Photos, checklists and walkaround checks record against the work order itself. What the crew saw on site is what the office sees — nothing re-keyed, nothing lost in a thread.

  • Inspection and investigation photos
  • Structured checklists and vehicle walkarounds
  • Uploads retry on a weak signal instead of failing
Evidence

Hours build from work that already happened

Clock-in confirms the crew is on site. With consent, the app detects arriving and leaving on its own, so time is recorded without anyone tapping a phone with wet gloves.

  • On-site confirmation at clock-in
  • Optional geofenced arrive and leave detection
  • Breaks, travel and job allocation carried through
Approved

Sign-off happens where the work is

Supervisors approve work, timesheets and leave from the same app, with the evidence attached to what they are approving. Approval becomes a decision, not an act of reconstruction.

  • One inbox for work, time and leave
  • Evidence visible at the point of decision
  • Who approved what, and when, retained

Scope

Built for the whole of a field operation

The sequence above is the spine. These are the parts of the job it has to survive contact with.

Vehicle walkarounds

DVSA-style daily checks with defect reporting, recorded against the vehicle and the driver.

Risk assessments

Completed before work starts, with a hard stop when a control is not in place.

Sites, assets and projects

Work orders tie to the asset and the project, so history follows the network rather than the paperwork.

Leave and balances

Requests and remaining balance in the app, so nobody emails a supervisor to ask.

Expenses and purchase orders

Receipts captured on the phone, approvals routed to whoever holds the limit.

Kip, the built-in assistant

Ask about jobs, hours or what is outstanding — by voice when hands are busy.

Weak signal tolerated

Chambers and rural sites lose signal. Uploads retry rather than dropping the evidence.

Crew messaging and tasks

Conversations that can become tasks, so a message does not quietly become the only record.

Guided org setup

Sites, teams, roles and approval limits configured through a setup flow, not a spreadsheet handover.

Eight months later

What exists when somebody asks

This is the part that matters to a regulator, an insurer, or a payroll dispute. Not that the work was done — that you can show it.

Work order 4482 · Trunk main survey · Kirkby Rd
AssignedTo a named crew, with the site and access notes as issued.
On siteConfirmed at clock-in, with the time recorded as it happened.
ChecklistEvery question, every answer, in order.
PhotographsCaptured against the job and timestamped — not uploaded later from a phone.
HoursRecorded against the work order, not typed in from memory.
ApprovedBy a named supervisor, with the evidence they saw attached.

Who builds it

Built by a contractor, not a software company

Eiro Work is built by Amelio — a civil-engineering and surveying contractor working on water, sewer, rail and power infrastructure across the UK and Ireland since 2012, with more than a hundred engineers and skilled operatives in the field. Asset surveys, leak detection, trenchless works: the jobs this app was written to record. ISO 9001, ISO 14001 and OHSAS 18001 certified.

Straight answers

What procurement asks first

UK company
Amelio Utilities Limited (trading as Amelio Group), registered in Northern Ireland no. NI617346.
Data held in London
Google Cloud europe-west2. Tenants isolated per organisation.
UK GDPR
We process on your instructions. Access, export and deletion supported.
No third-party tracking
The app ships no analytics, advertising or attribution SDKs. None.

Book a demo

See it against your own operation

Thirty minutes, screen-shared, using work that looks like yours. We will run the sequence end to end and answer the awkward questions about rollout, data, and what it takes to get crews actually using it.

Prefer email? support@eirowork.com

We use your details to arrange the demo and nothing else. See the privacy policy.